This Privacy Policy explains how Jaypal Yadav & Son’s Private Limited (“we”, “us”, or “our”) collects, uses, stores, and protects information when you visit drjaypal.com, contact the clinic, submit an enquiry, or purchase a product.
Information we collect
We may collect your name, phone number, email address, postal address, enquiry details, order information, payment status, and information you voluntarily provide through forms, calls, email, or WhatsApp. We may also collect technical information such as IP address, browser type, device information, cookies, and pages visited.
Health information
If you choose to share symptoms, medical history, prescriptions, photographs, or other health information, we use it only to respond to your enquiry, support a consultation, or provide the service you request. Please do not send sensitive medical information through public comments or unsecured channels.
How we use information
- To answer enquiries and arrange consultations.
- To process and support product orders.
- To provide customer service and grievance handling.
- To maintain security, prevent fraud, and improve the website.
- To meet legal, accounting, and regulatory obligations.
Payments and service providers
Where online payment, delivery, analytics, email, maps, social media, or embedded services are used, relevant information may be processed by those providers under their own privacy terms. We do not intentionally store complete card or UPI credentials on this website.
Cookies and embedded content
The website may use essential cookies and third-party services. Embedded content may behave as though you visited the provider’s website and may collect usage data. You can control cookies through your browser, although some functions may stop working.
Data sharing
We do not sell personal information. We may share only the information reasonably required with authorised staff, professional advisers, payment or delivery providers, technology providers, or public authorities when required by law.
Retention and security
We retain information only as long as reasonably necessary for the purpose collected, customer support, legal compliance, dispute handling, and legitimate business records. We use reasonable safeguards, but no internet transmission or storage system is completely secure.
Your choices and requests
You may request access, correction, or deletion of personal information, subject to legal and record-keeping requirements. You may also withdraw consent for future optional communications.
Children
This website is not intended to collect personal information directly from children without the involvement of a parent or lawful guardian.
Contact
For privacy questions or requests, use the contact details below.
Jaypal Yadav & Son’s Private Limited
Rajpur Road, opposite Ram Mandir, Julwaniya, Rajpur, Madhya Pradesh 451449
Phone: +91 91652 37901
Email: jaypalyadav51@gmail.com
Last updated: 30 October 2026